REFUND AND RETURN POLICY

Thank you for shopping with us! We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Returns
  • YOU MUST CALL (901-848-2204) FOR APPROVAL BEFORE RETURNING ANYTHING, and must return most new, unopened items within 7 days of delivery for a full refund.
  • To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
2. Refunds
  • Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
  • Please note that shipping costs are non-refundable.
3. Exchanges
  • If you need to exchange an item for the same item, please contact us
  • If you need to exchange for a different item, please return the original item and place a new order.
4. How to Return an Item
  • To initiate a return, please contact our customer service team at [901-848-2204] to obtain a Return Merchandise Authorization (RMA) number.
  • Pack the item securely and include the RMA number on the package.
  • Ship the item to the address provided by our customer service team.
5. Damaged or Defective Items
  • If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will provide instructions for returning the item and will cover the shipping costs for the return or provide an alternative solution.
6. Contact Us
  • OUR GOAL IS TO HAVE YOU 100% SATISFIED! THANK YOU for your interest! If you have any questions about our Refund and Return Policy, please contact us.

SHIPPING OPTIONS

Thank you for shopping with us! We will ship in approximately 5 days after redeipt of the order. IF YOU NEED YOUR ORDER TOBE SHIPPED QUICKER, CALL US (901-848-2204) AND WILL WILL TRY TO FULLFILL YOUR REQUEST.
1. FEDEX
  • More information to follow at a later date
2. USPS
  • More information to follow at a later date
3. PARCEL POST
  • More information to follow at a later date




6. Contact Us
  • OUo fill your need.R GOAL IS TO HAVE YOU 100% SATISFIED! If you don't see what you want, let us know, and we will try to accomodate you and make a custom pen THANK YOU for your interest! If you have any questions please fill free to contact us.